Rancilio Classe 20 Steady Brew Automatic Espresso Machine

Description

The Rancilio Classe 20 SB commercial espresso machine redefines industry standards with its advanced performance and cutting-edge functionality. Featuring a revolutionary temperature stability system, it ensures precise control for consistently perfect espresso extraction. Its intelligent interface enhances usability, allowing baristas to fine-tune settings with ease, while an innovative diagnostic system simplifies maintenance and troubleshooting. Designed for high-volume environments, the Classe 20 SB combines reliability, efficiency, and modern technology to optimize workflow.

Features

• Steady Brew Technology (SB) - The technological solution that revolutionises Rancilio coffee machines' hydraulic system. By keeping water temperature steady, it guarantees maximum repeatability during extraction.
• Advanced Boiler Management (ABM) - A specific software developed to improve the performance of the machine in intense use conditions
• C-lever - The C-lever steam valve is operated by rotating the knob just 25°. Turning it upwards, the valve stays open. By turning it downwards, the valve opens and automatically closes when released.
• Energy saving Insulated steam boiler - Smart energy management and optional low power mode, deactivating one of the three heating elements.
• Rancilio Drive System - Provides three different, password-protected menus to offer the best user experience to baristas, managers and technicians.
• Hot Water Economizer - Blending fresh and heated water, it minimizes energy consumption and speeds up workflow, reducing wait time for hot water during peak hours.
• Easy Clean - Provides smart management of the brewing unit cleaning process.
• Cup Warmer - The cup warmer has five temperature levels settable via touchscreen interface and guarantees optimal heating distribution across the grid.
• Ergonomic portafilter - The portafilter is fitted with an ergonomic handle, designed to allow baristas to move wrists smoothly for maximum comfort.
• LED Lights - Illuminates the work area, accents the control and side panels.
• Snap&Share - Allows for easy sharing of settings and recipes.
• Advanced Diagnostic - Allows users to quickly check and test the machine's systems and components.
• Max Cup Height: 3"

Warranty

12-Month Parts Warranty

Rancilio Specialty models include a one year limited parts warranty. These warranties will begin upon the date of installation as stated in the installation form or 90 days from the date of purchase, whichever comes first. The Rancilio Group warrants that the equipment it has manufactured will be commercially free of defects in material and workmanship existing at the time of manufacture and appearing within the applicable warranty period. These warranties do not apply to any equipment that, in the Rancilio Group’s judgment, has been affected by misuse, neglect, alteration, improper installation or operation, improper maintenance or repair, damage, or casualty. For more information on your equipment warranty and a complete list of warranty exclusions, please reference the full warranty statement.

Warranty Procedures: Distributors are asked to fill out and fax in the warranty form. The authorized warranty part will then be shipped to the distributor. This process has been designed to streamline the warranty process. We understand that at times a
given part may not be in stock; in this case, Rancilio Group NA will cover the cost of standard shipping in the Continental United States (any expediting costs will be the responsibility of the distributor.) The distributor is asked to keep the warranty-claimed part in their possession for a period of 60 days, as Rancilio Group NA may request that the part be sent back. After this time period, the part may be disposed of. However, please note that pumps, motors, and electronic boards should always be returned to Rancilio Group North America.

What isn't covered:

• Rancilio Group North America does not monitor changes in water due to treatment from municipalities. Damage caused by
  inadequately treated water will void the machine and manufacturer’s warranty
• Normal-wear parts: these include gaskets, filters, o-rings, grinder burrs, plastic hoppers and other moving parts
• Any product that has been damaged as a result of accident, abuse, misuse, lack of reasonable and necessary *maintenance/cleaning, neglect, **installation, *mishandling, damage during shipment, line power surges or any external causes.
• Faults that occur through reasons unrelated to the machine itself (i.e. clogged drains or leaking water lines require local plumber/facilities manager

For warranty part orders:

Please email orders@ranciliogroupna.com or (630) 914-
7900 for an authorization number with the machine serial number and part number(s) for assistance.

Shipping

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options.

You can view our shipping policy here.

Returns/Refunds/Damages

Returns & Exchanges: A minimum of a 20% restocking fee will be incurred for all returned items. Returns for unused equipment in its original packaging can be accepted within 30 days of purchase. Customer returns will require a Return Goods Authorization (RGA). Please contact Rancilio via email at orders@ranciliogroupna.com or (630) 914-
7900 for an authorization number. 

Damages: Any merchandise that arrives damaged must be reported within ten (10) business days of receipt. Any damaged merchandise must be returned with an RGA to Rancilio within 30 days of receipt.

Product Specifications

Documents

User Manual