Description
The Rancilio Classe 11 USB Xcelsius seamlessly blends cutting-edge technology with a sleek, modern design for outstanding performance and reliability. Featuring Rancilio’s innovative Xcelsius technology, this machine allows baristas to precisely control brewing temperatures in real time, ensuring optimal espresso extraction. Its advanced sensor system provides unparalleled accuracy, giving users the ability to fine-tune every shot for consistent, high-quality results. Designed for both efficiency and ease of use, the Classe 11 USB Xcelsius is built to meet the demands of professional coffee environments.
Features
- Volumetric Control - Programmable volumetric controls per group for a simple and consistent workflow.
- Multi-boiler - Set three independent temperatures for the steam boiler, the brew boiler, and the saturated group head.
- Advanced Boiler Management (ABM) - A specific software developed to improve the performance of the machine in conditions of intensive use.
- Xcelsius Temperature Profiling technology - Allows baristas to bring out the best in the organoleptic characteristics of any coffee, thanks to the dynamic regulation of the water temperature during the extraction phase.
- C-Lever - The Rancilio patent steam valve and ergonomic control handle offers advantageous open-stay and open-close capacities. Turn the handle upwards for an open-stay valve position or turn the handle downwards to physically control the steam power.
- X-TEA - This heated water temperature control framework for tea and mixtures offers three distinct programmable temperatures. Hot and cold water are mixed electronically to obtain the desired temperature.
- Cool touch steam wand - The cool touch steam wand is thermally insulated with a double protective coating.
- Cup warmer - An exceptional warming component with five degrees of controlled warmth on the highest point of the machine to keep cups hot.
- Ergonomic Portafilter - The portafilter is fitted with an ergonomic handle, designed to allow baristas to move wrists smoothly for maximum comfort.
- Automated every day cleaning program
- Tall - Accommodate cups up to 5.7 in height. It also features an extractable rise plate for traditional espresso cups.
Warranty
12-Month Parts Warranty
Rancilio Specialty models include a one year limited parts warranty. These warranties will begin upon the date of installation as stated in the installation form or 90 days from the date of purchase, whichever comes first. The Rancilio Group warrants that the equipment it has manufactured will be commercially free of defects in material and workmanship existing at the time of manufacture and appearing within the applicable warranty period. These warranties do not apply to any equipment that, in the Rancilio Group’s judgment, has been affected by misuse, neglect, alteration, improper installation or operation, improper maintenance or repair, damage, or casualty. For more information on your equipment warranty and a complete list of warranty exclusions, please reference the full warranty statement.
Warranty Procedures: Distributors are asked to fill out and fax in the warranty form. The authorized warranty part will then be shipped to the distributor. This process has been designed to streamline the warranty process. We understand that at times a
given part may not be in stock; in this case, Rancilio Group NA will cover the cost of standard shipping in the Continental United States (any expediting costs will be the responsibility of the distributor.) The distributor is asked to keep the warranty-claimed part in their possession for a period of 60 days, as Rancilio Group NA may request that the part be sent back. After this time period, the part may be disposed of. However, please note that pumps, motors, and electronic boards should always be returned to Rancilio Group North America.
What isn't covered:
- Rancilio Group North America does not monitor changes in water due to treatment from municipalities. Damage caused by
inadequately treated water will void the machine and manufacturer’s warranty - Normal-wear parts: these include gaskets, filters, o-rings, grinder burrs, plastic hoppers and other moving parts
- Any product that has been damaged as a result of accident, abuse, misuse, lack of reasonable and necessary *maintenance/cleaning, neglect, **installation, *mishandling, damage during shipment, line power surges or any external causes.
- Faults that occur through reasons unrelated to the machine itself (i.e. clogged drains or leaking water lines require local plumber/facilities manager
For warranty part orders:
Please email orders@ranciliogroupna.com or (630) 914-
7900 for an authorization number with the machine serial number and part number(s) for assistance.
Shipping
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options.
You can view our shipping policy here.
Returns/Refunds/Damages
Returns & Exchanges: A minimum of a 20% restocking fee will be incurred for all returned items. Returns for unused equipment in its original packaging can be accepted within 30 days of purchase. Customer returns will require a Return Goods Authorization (RGA). Please contact Rancilio via email at orders@ranciliogroupna.com or (630) 914-
7900 for an authorization number.
Damages: Any merchandise that arrives damaged must be reported within ten (10) business days of receipt. Any damaged merchandise must be returned with an RGA to Rancilio within 30 days of receipt.
You can view our return policy here.
Product Specifications
| Manufacturer: | Rancilio | ||
| Boiler Type | Heat Exchanger | Heat Exchanger | |
| Number of group heads | 2 | 3 | 4 |
| Steam Boiler Capacity | 11 liter |
16 liter |
22 liter |
| Length (in): | 31.50” | 40.94” | 50.4" |
| Depth (in): | 23.62” | 23.62” | 23.62" |
| Height (in): | 21.26” | 21.26” | 21.26" |
| Voltage: | 220-240V |
220-240V |
220-240V |
| Amperage: | 24A | 30A | 32A |
| Wattage (W): | 5450W | 6840W | 7200W |
| Weight | 187.4 lbs | 220.5 lbs | 253.5 lbs |
| Certification | ETL, CE, NF, UL | ETL, CE, NF, UL | |
Documents
FAQ
This depends on your volume:
- Small cafés (30-50 drinks/day): 1-group machine
- Medium cafés (50-200 drinks/day): 2-group machine
- Busy cafés/restaurants (200+ drinks/day): 3 or 4-group machine
Consider factors like peak hour volume, space constraints, and whether you need automatic or semi-automatic operation.
Quality commercial machines typically last 7-15 years with proper maintenance. High-end models can last even longer! The boiler, pump, and group heads are usually the first components to need replacement.
Semi-automatic machines require baristas to start/stop extraction manually, offering more control but requiring more training. Automatic machines stop extraction at programmed volumes, providing consistency across staff members with varying skill levels.
Be the Café Spot
Help customers get work done in your cafe by creating an environment that fuels both productivity and pleasure. When remote workers and students settle in for hours, a quality espresso experience becomes your competitive edge! Invest in commercial espresso equipment that delivers consistent, barista-quality drinks that keep customers energized and focused. The perfect espresso doesn't just satisfy a craving. It creates a loyal customer base & dramatically increases both visit frequency and average spend!
Capture the Morning Traffic
With the average coffee drinker visiting 4.2 times weekly, these loyal customers create predictable revenue you can build your business around. Coffee regulars integrate your café into their daily routine, providing steady morning traffic and consistent afternoon visits. With quality espresso, friendly service, and reliable Wi-Fi, you'll build a foundation of dependable income that powers your growth. While a one-time visitor might spend $7, a coffee regular's weekly value often exceeds $30—making them worth five times more to your bottom line than casual customers.
This item has been certified by NSF International to meet applicable product standards on public safety, health, and / or the environment.
This product has been certified by the Underwriters Laboratories (UL) to meet applicable safety standards required for use in the United States and Canada.
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