Description
Designed to respond specifically to the demand typical of medium-small locations, Ruby is the compact and essential professional coffee machine that guarantees excellent in-cup quality.
Don’t get fooled by the Ruby’s size. This polyvalent ultra-compact workhorse will deliver a traditional espresso in the pure Italian way. Durable, powerful and made with high-quality materials, the Ruby Pro is the best ally for coffee enthusiasts who have limited space available but who do not want to compromise on the taste of what’s in their cup. The Ruby Pro comes in two different water supply configuration: Direct plumbing or pour over.
Features
- Compact design for minimum space requirements
- 3 programmable direct selection buttons
- Hot water and steam wands
- Ergonomic anti-slip filter handles
- Non-slip feet
- Easily removable drip tray with “full” indicator (internal water reservoir version)
- Professional rotative pump (direct water connection version)
- High precision pressure gauge
- Single boiler for lower maintenance and limited risk of issues related to limescale
- Electronic control of the boiler water level
-
Easy refill of the water tank (internal water reservoir version)
Warranty
1 Year Parts & Labor
All new Gaggia Espresso Machines and Grinders are covered by a one-year parts and labor warranty. This warranty does not cover the cost of any shipping and handling fees or packaging required to safely deliver the product to our service center. Should you require replacement parts, repair or refurbishment services, please reach out to our customer service representatives at 302-318-1144 or by submitting a support ticket.
What the Warranty does not cover:
- Alteration, modification or disassembly of the Product
- The Product being used in a way for which it was not designed or in a manner contrary to the instructions provided with the Product (including in respect of maintenance of the Product)
- Abuse, misuse, negligence, willful damage neglect or vandalism
- Corrosion from environmental conditions or chemical treatments
- Fire, accident or theft
- external sources, including but not limited to blown fuses, power failure, faulty installation
- Natural disasters, or other ‘acts of God’, including but not limited to damage from flooding, drought, lightning, hurricanes, hail, windstorms, earthquakes, tornadoes, gales, cyclones or other causes beyond the control of Franke
- Normal wear and tear
- Maintenance or repair performed by unauthorized persons and/or use of spare parts that are not genuine
- When the Customer cannot provide documentation evidencing date of purchase of the Product
- Incidental, indirect or consequential loss or damage including loss of or damage to property, injury to, illness or death of, any person in connection with a Product & failure or defect
- Product removal or re-installation costs, visits and calls of specialized technicians and costs borne by the Customer due to the unavailability and/or non-use of the Product.
- Scratching, denting, rusting, spotting, discoloration or tampering with the Product. Any imperfections in the finishes or in the natural materials used should not be considered as faults but a typical characteristic of these crafted products
-
Maintenance or repair performed by unauthorized persons and/or use of spare parts that are not genuine
Installation Policy
When purchasing commercial equipment through Gaggia USA that requires professional installation, all manufacturers’ recommendations for proper installation must be followed. In the event that the manufacturer’s guidelines are not followed, the product warranty will be void. Please refer to the installation section of your machine for the specifics of what you must have ready. Always consult with your plumber or contractor, as well as your code enforcement officer, to ensure the installation process goes smoothly.
In the event that installation is not covered in the purchase of an item, the customer will be responsible for paying for the factory-authorized installer. If the install time needs to be changed, Gaggia USA must be contacted at least 24 hours in advance to avoid a cancellation penalty. If the installer arrives at the location of installation and the customer is not ready, the customer may be charged an hourly rate, including travel time for additional work needed, or installation may not be completed.
Shipping
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options.
You can view our shipping policy here.
Returns/Refunds/Damages
All sales are final, with the following exceptions:
Please inspect your order upon reception and contact us immediately if the item is:
- Defective
- Damaged
- Received the wrong item
Please get in touch if you have questions or concerns about your specific item. info@chillycellar.com
Damages: Please inspect your package when you receive it from the shipper. If you notice any damage from shipping, please call us at 302-318-1144 or email info@chillycellar.com to report the damage and DO NOT USE the machine. You must contact us within 5 business days.
You can view our return policy here.
Product Specifications
| Category | Specification |
|---|---|
| Size / Weight (1 Group) | |
| Width | 16.8 in |
| Height | 14.5 in |
| Depth | 20.2 in |
| Weight | 55 lb |
| Electrical and Hydraulic Specification | |
| Water supply | 3 L water tank |
| Voltage and frequency | 120 V / 60 Hz |
| Maximum absorbed power | 1560 W |
| Boiler capacity | 5 L |
| Pumps | 2 vibration pumps |
Documents
FAQ
This depends on your volume:
- Small cafés (30-50 drinks/day): 1-group machine
- Medium cafés (50-200 drinks/day): 2-group machine
- Busy cafés/restaurants (200+ drinks/day): 3 or 4-group machine
Consider factors like peak hour volume, space constraints, and whether you need automatic or semi-automatic operation.
Quality commercial machines typically last 7-15 years with proper maintenance. High-end models can last even longer! The boiler, pump, and group heads are usually the first components to need replacement.
Semi-automatic machines require baristas to start/stop extraction manually, offering more control but requiring more training. Automatic machines stop extraction at programmed volumes, providing consistency across staff members with varying skill levels.
Be the Café Spot
Help customers get work done in your cafe by creating an environment that fuels both productivity and pleasure. When remote workers and students settle in for hours, a quality espresso experience becomes your competitive edge! Invest in commercial espresso equipment that delivers consistent, barista-quality drinks that keep customers energized and focused. The perfect espresso doesn't just satisfy a craving. It creates a loyal customer base & dramatically increases both visit frequency and average spend!
Capture the Morning Traffic
With the average coffee drinker visiting 4.2 times weekly, these loyal customers create predictable revenue you can build your business around. Coffee regulars integrate your café into their daily routine, providing steady morning traffic and consistent afternoon visits. With quality espresso, friendly service, and reliable Wi-Fi, you'll build a foundation of dependable income that powers your growth. While a one-time visitor might spend $7, a coffee regular's weekly value often exceeds $30—making them worth five times more to your bottom line than casual customers.
This item has been certified by NSF International to meet applicable product standards on public safety, health, and / or the environment.
This product has been certified by the Underwriters Laboratories (UL) to meet applicable safety standards required for use in the United States and Canada.
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