Description
The high performance and intuitive interface of the Concetto Evo Duo ensures the highest efficiency in any environments, making it the perfect brewer for the foodservice market demanding customers. The removable and washable brewing unit, the high capacity of the coffee containers, 4.4 lb each, and of the grounds drawer, and the possibility to brew coffee and dispense milk, hot water and steam all at the same time make the Concetto Evo Duo a top player in the market.
Features
- Easy one-touch beverage selection and machine programming
- Simultaneous dispensing of coffee, hot water and steam thanks to 3 separate water circuits
- Possibility to dispense first milk then coffee or first coffee then milk or simultaneously (High Speed Cappuccino)
- Possibility to program the coffee container to be used for each beverage
- Automatic Cappucinatore
- Wide, easy-to-clean capacitive flat keyboard, with backlit color beverages
- 3.5’’ HD color display
-
Continuous steam production
Warranty
1 Year Parts & Labor
All new Gaggia Espresso Machines and Grinders are covered by a one-year parts and labor warranty. This warranty does not cover the cost of any shipping and handling fees or packaging required to safely deliver the product to our service center. Should you require replacement parts, repair or refurbishment services, please reach out to our customer service representatives at 302-318-1144 or by submitting a support ticket.
What the Warranty does not cover:
- Alteration, modification or disassembly of the Product
- The Product being used in a way for which it was not designed or in a manner contrary to the instructions provided with the Product (including in respect of maintenance of the Product)
- Abuse, misuse, negligence, willful damage neglect or vandalism
- Corrosion from environmental conditions or chemical treatments
- Fire, accident or theft
- external sources, including but not limited to blown fuses, power failure, faulty installation
- Natural disasters, or other ‘acts of God’, including but not limited to damage from flooding, drought, lightning, hurricanes, hail, windstorms, earthquakes, tornadoes, gales, cyclones or other causes beyond the control of Franke
- Normal wear and tear
- Maintenance or repair performed by unauthorized persons and/or use of spare parts that are not genuine
- When the Customer cannot provide documentation evidencing date of purchase of the Product
- Incidental, indirect or consequential loss or damage including loss of or damage to property, injury to, illness or death of, any person in connection with a Product & failure or defect
- Product removal or re-installation costs, visits and calls of specialized technicians and costs borne by the Customer due to the unavailability and/or non-use of the Product.
- Scratching, denting, rusting, spotting, discoloration or tampering with the Product. Any imperfections in the finishes or in the natural materials used should not be considered as faults but a typical characteristic of these crafted products
-
Maintenance or repair performed by unauthorized persons and/or use of spare parts that are not genuine
Installation Policy
When purchasing commercial equipment through Gaggia USA that requires professional installation, all manufacturers’ recommendations for proper installation must be followed. In the event that the manufacturer’s guidelines are not followed, the product warranty will be void. Please refer to the installation section of your machine for the specifics of what you must have ready. Always consult with your plumber or contractor, as well as your code enforcement officer, to ensure the installation process goes smoothly.
In the event that installation is not covered in the purchase of an item, the customer will be responsible for paying for the factory-authorized installer. If the install time needs to be changed, Gaggia USA must be contacted at least 24 hours in advance to avoid a cancellation penalty. If the installer arrives at the location of installation and the customer is not ready, the customer may be charged an hourly rate, including travel time for additional work needed, or installation may not be completed.
Shipping
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options.
You can view our shipping policy here.
Returns/Refunds/Damages
All sales are final, with the following exceptions:
Please inspect your order upon reception and contact us immediately if the item is:
- Defective
- Damaged
- Received the wrong item
Please get in touch if you have questions or concerns about your specific item. info@chillycellar.com
Damages: Please inspect your package when you receive it from the shipper. If you notice any damage from shipping, please call us at 302-318-1144 or email info@chillycellar.com to report the damage and DO NOT USE the machine. You must contact us within 5 business days.
You can view our return policy here.
Product Specifications
| Category | Specification |
|---|---|
| Technical Specifications | |
| Dimensions (W x H x D) | 16.2 x 28.4 x 21.5 in |
| Dimensions with NSF/ANSI 4 legs (W x H x D) | 16.2 x 31.3 x 21.5 in |
| Weight | 130 lb |
| Voltage | 208 V / 60 Hz |
| Plug | NEMA 6-20P |
| Maximum absorbed power | 3250 W |
| Water Specifications | |
| Water/steam boiler capacity | 1.7 L |
| Coffee boiler capacity | 0.4 L |
| Water Connections | |
| Standard water supply | Water supply |
| Optional water supply | Pump/independent water tank kit |
| Water connection | 3/4” (1-8 bar) |
| Capacity & Other Specifications | |
| Coffee beans container capacity | 2 x 4.4 lb |
| Waste bin drawer capacity | 100 drinks |
| Grinder with 64 mm stainless steel blades | 2 |
| Brewing group | 9/14 g |
| Espresso brewing pressure | 9 bar |
| Number of programmable direct selections | 12 |
| Performances (Cups Per Hour) | |
| Hot water (5 oz) | 400 cups |
| Espresso (1 oz) | 150 cups |
| Cappuccino (12 oz) | 60 cups |
| Cappuccino (16 oz) | 52 cups |
Documents
FAQ
The best type depends on your business size, volume, and coffee preferences:
- Espresso machines are perfect for cafés and coffee shops offering specialty drinks.
- Bean-to-cup machines are ideal for offices, hotels, and self-service areas, providing fresh coffee with minimal training required.
- Drip brewers are suited for diners, restaurants, and large-volume locations, producing multiple cups at once.
Consider your staff skill level, customer demand, and menu variety when choosing the right machine.
The size depends on your daily coffee output:
- Small machines (1–2 group heads) are ideal for small cafes or offices serving under 100 cups/day.
- Medium machines (2–3 group heads) suit mid-sized restaurants or hotels, handling 100–300 cups/day.
- Large machines (3+ group heads) are for high-volume coffee shops, making 300+ cups/day.
Consider both output capacity and physical dimensions to fit your space.
- Semi-automatic machines require manual control over shot timing and steaming, ideal for baristas who want more control.
- Automatic machines handle the shot timing automatically, simplifying the brewing process.
- Super-automatic machines grind, tamp, brew, and froth milk with minimal human effort, perfect for self-service or low-skill environments.
Choose based on your staff’s skill level and desired consistency.
Be the Café Spot
Help customers get work done in your cafe by creating an environment that fuels both productivity and pleasure. When remote workers and students settle in for hours, a quality coffee experience becomes your competitive edge! Invest in commercial coffee equipment that delivers consistent, barista-quality drinks that keep customers energized and focused. The perfect coffee doesn't just satisfy a craving. It creates a loyal customer base & dramatically increases both visit frequency and average spend!
Capture the Morning Traffic
With the average coffee drinker visiting 4.2 times weekly, these loyal customers create predictable revenue you can build your business around. Coffee regulars integrate your café into their daily routine, providing steady morning traffic and consistent afternoon visits. With quality coffee, friendly service, and reliable Wi-Fi, you'll build a foundation of dependable income that powers your growth. While a one-time visitor might spend $7, a coffee regular's weekly value often exceeds $30—making them worth five times more to your bottom line than casual customers.
This item has been certified by NSF International to meet applicable product standards on public safety, health, and / or the environment.
This product has been certified by the Underwriters Laboratories (UL) to meet applicable safety standards required for use in the United States and Canada.
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